FAQ

General

AdSigner is an innovative online software for generating advertising campaigns in e-mail signatures. It allows you to:

  • generate multiple ad banner campaigns simultaneously in automatic time schedules,
  • make ad banner changes for different departments or a single person,
  • get insight with analytics and optimize your campaigns.

E-mail signature allows every sent e-mail to become a unique selling opportunity. It represents your company brand and identity, with no additional effort.

Moreover, it provides the perfect opportunity to brand every message you send. The message attached to your e-mail signature acquires the power of credibility and creates a greater interest than advertising campaigns carried out through traditional e-mailing marketing.

E-mail signature also gives a professional first impression to clients, business partners and potential customers.

No. E-mail signatures created by AdSigner will be used in your daily ordinary e-mails.

Unlike newsletters and other e-mail marketing messages which often get stuck in the spam folder, ordinary e-mails with advertising banners land straight in the Inbox.

To view the user manual, select “view manual” in Support page. The manual will provide a step-by-step guide for best Adsigner experience.

You can create your signatures on the “Signature” page. Click on “Create signature” and type in all the e-mail addresses you wish to create signatures for. Every e-mail will receive instructions on how to fill out their data and insert their signature.

To create a professional and attractive e-mail signature, you should include:

  • Name
  • Title
  • Company
  • Company address
  • E-mail
  • Phone/ mobile/ fax number
  • Website
  • A photo
  • Links to social networks
  • An ad banner with your selling message

Read this article for more information about contents of e-mail signature.

You can create an effective e-mail signature ad campaign with AdSigner by simply following the steps below:

  • Create an e-mail signature template by choosing a template from our template store that best suits your business, or create custom template to make your own signature template,
  • Design your signature and send e-mail signature invitation to your coworkers.
  • Design and insert your best banners and run advertising campaigns, to make sure that banners automatically change after a certain time period.

You are ready to take advantage of the sales potential of banners now.

Find a step-by-step guide on how to create e-mail signature and ad campaign here .

The success of banner advertising campaign depends mainly on 3 things:

  • Content
    Unlike normal digital advertising banner positions, an attractive advertising message added to the electronic signature gets noticed right away, especially with ordinary e-mails, where the sender of the e-mail is known. Read this article for valuable tips on writing banner content to attract everyone’s attention.
  • Banner design
    The banner’s design also plays and important role to build brand awareness and guide the receiver’s interests. You can find more about ad banner design with this article
  • Call to action
    It is proven that a CTA (call-to-action) button on the banner allows to find the key message of the banner faster and easier, improve the user experience and, as a result, yield a higher CTR (click-through-rate). This article explains more about the best CTA button interaction design for ad banners.

E-mail marketing usually involves mailing various types of content (such as advertisements and promotions) to a purchased lead list or a current customer database. Such e-mail often ends directly into the Spam of the receiver.

Unlike classic e-mail marketing, AdSigner lets you create e-mail signature with attractive advertising banners, that will be used in your daily ordinary e-mails, where the sender of the e-mail is known. As AdSigner signatures will be in your ordinary e-mails, it will not land in Spam folder. Therefore, the distribution of such ads is more successful, and the content is noticed with every sent e-mail.

Yes. You can manage, track and optimize all e-mail signatures and ad banners from a single device by visiting www.adsigner.com/app.

Unlike classic e-mail marketing, AdSigner lets you create e-mail signature with attractive advertising banners, that will be used in your daily ordinary e-mails, where the sender of the e-mail is known. As AdSigner signatures will be in your ordinary e-mails, it will not land in Spam folder. Therefore, the distribution of such ads is more successful, and the content is noticed with every sent e-mail.

No. Images in your AdSigner signature are not sent as an attachment. They are instead served by AdSigner servers over the internet when your e-mail is viewed. This drastically reduces your inbox and your recipient’s inbox space use.

Some e-mail clients have a character limit for signatures (e. g. Gmail at 10,000). All our pre-designed templates take this into account and will not exceed this limit. If you were to design a custom template, we use some techniques to help you reduce the size of the signature, like removing redundant spaces and styles.

Your signature is set on a per-client basis, meaning you will have to insert your signature again into your new e-mail client.

Functionalities

No. You do not require a software installation for AdSigner as it is an online service. Simply Register on the website and start creating your signature within the website account portal.

No. You don’t need any server requirements to use Adsigner.

The template defines the layout of the e-mail signature and the type and arrangement of data that the signatures contain. In the template, you specify the desired appearance of e-mail signatures for all users, and lock specific data fields shared among all users in order to avoid undesired changes and preserve the consistency of your signatures.

Signatures use a template and fill it out with personal data, like your name, e-mail and phone numbers. You can change a signature’s template at any time to change its appearance and layout while keeping your data.

Read this article for more information on the difference between managing templates and signatures.

With AdSigner, you can design and pre-schedule multiple campaigns to run among different groups of users at the same time. Within one campaign, you can change banners and logos according to the schedule you plan in advance.

AdSigner campaigns are schedules that determine when a specific banner is displayed in your signature. Campaigns can be set up in the AdSigner application without requiring your users to update their signatures in their e-mail clients.

Campaigns can target multiple groups of signatures. If you create a signature in a targeted group, it will automatically start displaying the campaign banner according to the schedule. By default, your campaign targets all the signatures in your organization.

In addition, your analytics can be segmented by campaign, in order to track different campaign performance and compare which marketing campaign has better impact.

Get more info on how campaigns work here .

The images you insert into the signature are stored on our servers and are served over the internet when someone views your signature. This way, they do not take up space in your inbox and allow us to provide you with valuable analytics insights on who, when and where viewed your e-mail.

You can upload any common image format or size. All uploads are saved within the library as originals. When the images are used in the templates or information fields, they are automatically contained and compressed to fit. You don’t need to worry about resizing or converting. You can also edit, crop or delete any uploaded images. All uploaded images are saved automatically as soon as they are uploaded to your library.

Yes.
To upload a new ad banner, avatar or logo image:

  • Click Images in the menu bar,
  • Click + or drag the image to AdSigner.

You can also edit your images uploaded to AdSigner. Find more info here .

Login history review enables you to see the details of all your login sessions. One session is your presence at AdSigner within a certain time frame: from the moment you sign in, to the moment you sign out, or your session expires.

You can check your login history regularly to make sure no unauthorized devices have access to your AdSigner account.

To find your login history:

  • Click the collapse arrow at the account's avatar. > Choose Account.
  • Click at the top right corner of the Login method card and choose Login history.
  • Close Login history window when finished.

Find more about login history here .

AdSigner application is stored in your browser and regularly updated. When updated, you will receive a blue bar notification on the top of the page, telling you that a new update is available. If you refresh the page, new version of the application will automatically be loaded.

When we update the existing template code, a new template version will be created. All signatures currently using the updated template will not see the changes, until you manually update them to use the new version.

In the template detail page, you will see a breakdown of all signatures using a given template and whether or not they are using the latest version. If there are any signatures using an outdated version, you will be prompted to update them by clicking on the Update signatures button that will appear next to each template’s name.

After updating signatures with new templates, the signature code will be changed. Repeat inserting signatures to your e-mail client to use the latest signature.

How To Use

To create an e-mail signature:

  • Click Signatures in the menu bar.
  • Click Create template. Signatures use templates to determine their layout. Therefore, we advise to create and modify related template before creating a new signature.
  • Enter e-mails of people that will be using the created signatures. > Click Continue.
  • Enter signature name. >
  • Choose one or more Groups the new signature belongs to. Campaigns that target these groups will automatically apply to the signature. > Select the desired Template. Templates differ in a number and position of information fields contained within a signature. Find more about templates customization in the Templates section >>. > Fill-in the signature data. Leave fields empty if you want signature users to fill-in their own data. Make sure that fields that users can modify are unlocked in Templates. Where adding images, you can use Crop tool to resize, rotate or flip image, add filter or round corners. > Preview your new signature on the right side.
  • Select people you wish to send instructions that contain link where they can fill-out their data and insert signature into their e-mail client. > Click Create signature.

If our predesigned store templates do not fit your needs, you can design completely custom templates with HTML, CSS and our templating language.

Find the step-by-step guide on how to create a customized e-mail signature here.

If you wish for multiple people to use the same signature, you can add multiple users to it by:

  • Clicking Signatures in the menu bar.
  • Selecting the generated signature and clicking . > Add user by e-mail.
  • Clicking to send the invitation e-mail. The user will receive an e-mail with instructions and a link, where they can fill-out their data and insert signature into their e-mail client. > Click Close.

To update an information, go to signatures and click (edit icon). If you do not have registered account, you can access the editing panel by clicking the link within the invitation e-mail you got to use a signature. The same information fields appear, as when creating a new signature. You can update your desired information you want and insert signature to your e-mail client.

To get the HTML code of your signature:

  • Click Signatures in the menu bar,
  • Click the name of the signature you want HTML code,
  • Click the Code tab next to preview. HTML code of your signature will be displayed below.

If you wish to copy the rich-text format signature, that you can insert in rich-text enabled applications like Outlook, Word or Gmail, you can follow the steps bellow:

  • Click Signatures in the menu bar,
  • Click on the name of the signature you want,
  • In the preview tab on the right, click on the Copy button to copy the rich-text signature.

Find step-by-step guide on how to set-up your signature in Gmail here .

Find the detailed step-by-step guide on how to set-up your signature in Outlook here .

To find the stored e-mail signature folder:

  • Open Outlook,
  • At the top left corner, click File and select Options in the menu below,
  • Go to Mail section on the left,
  • Hold down CTRL key and click on the Signatures... button on the right side. The Explorer window will open in a folder where your signatures are stored.

We have 2 methods to set up your e-mail signature in Thunderbird. Find the detailed step-by-step guide on the 2 methods here .

We have 2 methods to set up your e-mail signature in Apple mail. Find the detailed step-by-step guide on the 2 methods here .

Pricing

You can try AdSigner’s full potential before you buy, by registering to our free trial. Click here to join our free trial.

The free trial lasts for 14 days with unlimited features.

The subscription primarily depends on the number of signatures you add. Moreover, our monthly subscription is progressive, which means that we offer volume discounts as you add more signatures.

Each signature’s unit price is based on the pricing rate in which the signature falls in. Click here to find the price calculation breakdown.

We have a Limited Plan which offers very limited features and Professional Plan offering unlimited features with great benefits.

Find more about the features of both Plans here.

Troubleshooting

Images in your AdSigner should never be sent as an attachment, as this disables your analytics and pollutes your inbox. If this is the case, try inserting the signature again by following the instructions correctly. Note that some e-mail clients will send images as an attachment if you attempted to modify the signature inside your e-mail client’s editor.

Security

No. We do not use any e-mail relay techniques to insert your signature or connect to your e-mail provider in any way that would allow us to see your communication. By using AdSigner, you do not endanger your privacy.

The data you use when generating signatures is used for that sole purpose. Your signatures are only accessible through your account or accounts that you delegate access to. We never share them with third parties.

Your signatures and campaigns remain in your account after your free trial is over. You can continue using them according to the Limited Plan, or upgrade to Professional Plan at any time. If you wish to permanently delete them, you can deactivate your account.

Vocabulary

Every time an image or link in your e-mail signature is viewed or clicked, we log it in our analytics system. We count both of these events as served images.

Organization is a group of resources like signatures, images, templates and campaigns on AdSigner, that share the same access permissions. You can never use assets across organizations. You can have multiple organizations.

Not finding the help you need

Get help with AdSigner products and services by writing us an e-mail.